Making Robust Decisions: Decision Management for Technical, Business, and Service Teams
By: Dr. David G. Ullman
Trafford Publishing, Dec 2006, 350 pages
Combining more than ten years of study of decision support, cognitive psychology, product development, business management and Artificial Intelligence concepts, Making Robust Decisions gives you the tools you need to produce optimal decisions—those that make good use of available information, achieve buy-in from all parties, and yield the best possible results. Packed with practical examples and case studies, Making Robust Decisions strikes a middle ground between self-help books that, while interesting in theory, may not help with real-world problems and highly technical analysis texts. It provides some methods you can implement right away and others that you and your organization can grow into. It is readable, useful, and readily applicable to a wide variety of decision-making problems. The methods can help with such varied issues as selecting a concept, managing a portfolio, choosing a vendor, evaluating a proposal, selecting from architecture options, choosing a design, and determining whether to make or buy an item.
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